Shipping Policy

Shipping Policy

House of The Handblock offers to provide FREE shipping on every domestic order For certain inaccessible and / or locations requiring special arrangement to ship the products within India, the actual shipping charge by the courier company will be charged.

Your order will be shipped to you fully insured. We urge all customers to inspect the package for any damage or tamper before receiving or signing for receipt.

After your product(s) has been successfully placed, booked and packaged, it will be shipped within 7 to 8 working days. The expected time frame for the delivery of the booked products to the shipping address is between 3-5 business days.

After creating an order, the Customer can change the shipping address only till the point when the product is actually shipped. In the event the Customer wishes to change the shipping address, he / she has to contact customer support team , before the shipping confirmation mail has been received. Once the shipping confirmation mail has been sent to the Customer, no requests to change shipping address will be entertained.

The Recipient accepting delivery should not accept deliveries where the box or packaging has been tampered with or if the box is empty.

The recipients receiving the delivery must open the package and check its contents prior to accepting the delivery or signing the delivery receipt.

If the recipient is not available at the time of delivery, the courier company shall try and deliver the item thrice before returning the same  All costs for re-shipment and handling in the case of non-delivery to the Customer shall be chargeable to the Customer.

Please note that international import duties are paid by customer

Delivery guarantee is subject to terms and conditions of the courier company. Any inconsistency in name or address will result in non delivery of the product.

Cash on Delivery Policy
Cash on delivery (COD) payment method is a popular payment option for many customers. However, in some cases, due to a variety of factors, we may disapprove the COD payment method for certain customers. Below is our policy regarding the disapproval of COD payment method:

Order Location: We reserve the right to disapprove the COD payment method for customers based on their location. If we are unable to provide COD service in a particular area, we will inform the customer at the time of placing the order.

Customer Transaction History: We reserve the right to disapprove the COD payment method for customers based on their past transaction history. If a customer has a history of not paying for COD orders, we may disapprove the COD payment method for future orders. Additionally, if a customer has a history of returning COD orders frequently, we may disapprove the COD payment method for future orders.

Other Factors: We reserve the right to disapprove the COD payment method for any other reason that we deem appropriate, such as suspected fraud or any other suspicious activity.

Please note that the decision to disapprove the COD payment method for any customer is solely at our discretion. If we disapprove the COD payment method for a customer, we will inform the customer at the time of placing the order and provide alternative payment options.

International Shipping Policy

At House of the Handblock, we proudly offer international shipping to bring our handcrafted collections to customers around the globe. Each piece is a reflection of India’s timeless art of handblock printing, and we ensure it reaches you with care and transparency.

1. Countries We Ship To

We offer worldwide delivery to most countries. If your location is not listed at checkout, please email us at Houseofthehandblock@gmail.com or info@houseofthehandblock.com  or Whatsapp us on 📞 +91 9588263469 for assistance.

2. Shipping Charges

International shipping rates are calculated at checkout based on destination and order weight. Custom duties, import taxes, or any additional charges (if applicable in your country) are not included in our prices and must be paid by the customer upon delivery.

3. Delivery Timeline

Orders are processed within 2–4 business days. Delivery time may vary between 7–14 business days, depending on your location and customs processing.

4. Tracking Information

Once dispatched, tracking details will be emailed to you. You can track your order until it reaches your doorstep.

5. Return & Exchange

We do not offer returns or exchanges on international orders unless the product is damaged or incorrect. if you receive a faulty or wrong product, please email us at Houseofthehandblock@gmail.com or info@houseofthehandblock.com  or Whatsapp us on 📞 +91 9588263469 within 48 hours of delivery with unboxing photos and order details. We will review the issue and provide a solution or compensation accordingly.

6. Customs & Duties

All international orders may be subject to customs duties and import taxes as per your country's laws. These charges are the responsibility of the customer and are not included in the order total.

7. Packaging

All items are securely packed using eco-friendly, minimal packaging to reflect our commitment to sustainability and safe transit.

8. Contact Us

For any queries regarding international shipping, feel free to contact us:
📧Houseofthehandblock@gmail.com
📞 +91 9588263469

We value our customers and strive to provide the best possible service. We believe that this policy will help us ensure a smooth and secure payment process for all of our customers.